Frequently asked questions

Everything you need to know about Sitsits, event credits, and finding the right plan.

  • What exactly is a sitsit?

    A sitsit is a structured networking experience built around smart table assignments, timed rounds, and guided conversations.

    Sitsits takes care of who meets whom, where they sit, and when it's time to move—so participants can focus on making meaningful connections.

  • What kinds of events is Sitsits for?

    From afterworks and business breakfasts to conferences, association meetups, company gatherings, and networking sessions.

    If your event brings people together and you want better conversations, more connections, and less awkward networking, Sitsits is designed for you.

  • How does smart matching work?

    Sitsits organizes participants into groups across multiple networking rounds, automatically assigning tables and guiding participants through each transition.

    Its scheduling algorithm prevents the same two people from being paired more than once during an event. Advanced plans offer additional matching rules and controls to help organizers tailor the experience.

  • How do event credits work?

    Credits are used to run networking events with Sitsits.

    The number of credits required depends on the number of participants. An event with up to 30 participants requires 1 credit, while an event with up to 100 participants requires 4 credits.

    Each event can include up to 5 networking rounds. You don't need additional credits for each round.

    Credits work across Express, Community, and Pro.

  • Do my free credits renew every month?

    No. Express includes 3 one-time welcome credits when you sign up, letting you run 3 events with up to 30 participants each.

    These credits are a one-time gift, not a recurring monthly allowance. Once you've used them, you can purchase credits whenever you need them—no subscription required.

  • Do credits expire?

    Your 3 one-time welcome credits and any credits you purchase never expire.

    Credits included with Community and Pro refresh every month. Unused monthly credits roll over for one additional month before expiring.

  • Can I run a larger event without upgrading my plan?

    Absolutely. You can combine your available subscription credits with purchased credits to organize larger events without changing your plan.

    For example, if you're on Community and want to run an event with 250 participants, you'll need 15 credits. You can use your available monthly credits and purchase any additional credits you need.

    For events with over 500 participants, contact our team.

  • How do Express, Community, Pro, and Enterprise differ?

    Express is perfect for getting started and organizing occasional networking events. You get 3 one-time welcome credits and can purchase additional credits whenever you need them.

    Community starts at €79/month, includes 8 monthly credits, and adds tools for recurring events, member relationships, and community insights.

    Pro starts at €199/month, includes 30 monthly credits, and adds higher capacity, advanced matching, team controls, and deeper reporting.

    Enterprise provides tailored capacity, integrations, security options, and dedicated support for organizations with more complex requirements.

  • What can I measure after an event?

    Sitsits helps you understand event participation and networking activity, giving you useful insights to improve future events.

    Community and Pro provide richer reporting and analytics to help you evaluate engagement and the value of your networking programs over time.

  • How does Sitsits protect participant data?

    Privacy matters. Sitsits is designed to give organizers and participants control over the information they share.

    For details on how personal data is collected, processed, and protected, please see our Privacy Policy. Enterprise customers can discuss additional security and data governance requirements with our team.

  • How do I get started?

    Create your free account, set up your first networking event, and invite your participants.

    Your 3 one-time welcome credits are ready to help you get started. No subscription is required, and you can purchase more credits whenever you need them.

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